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Contact Tradelevate

Get help without giving up control.

One verified support address handles account access, privacy questions, and private-beta product help.

Effective July 14, 2026
One clear route

Email support from the address tied to your Tradelevate account when possible. Never include a password, reset link, recovery code, broker credential, or access token.

Tradelevate support

[email protected]

Account access, privacy, workspace, and product questions.

Email support

What helps us understand the issue

  • The product you were using: Journal, Hub, TradeShield, Prop Copy, account access, or a community space.
  • What you expected to happen and what happened instead.
  • The approximate time of the issue and a screenshot with private credentials removed.
  • For a privacy or workspace-closure request, state the request clearly. Tradelevate will confirm identity before acting.

Protect your account

Keep secrets privateSupport will not ask for your password, recovery code, reset link, or broker credentials.

Confirm sensitive changesTradelevate may require a fresh sign-in before a sensitive account or community action.

Time-sensitive trading or account issues

For a live order, broker account, exchange, funding, or provider outage, use your broker or provider's official controls and support first. Tradelevate support cannot guarantee immediate intervention in an external account.